L'Oreal Professionnel Xtenso Smoothing Cream 400ml
• Wear appropriate disposable gloves during the application and rinsing of the products
• Empty Xtenso...
• Wear appropriate disposable gloves during the application and rinsing of the products
• Empty Xtenso Oleoshape Smoothing cream in a non-metallic bowl
• Apply the reducing agent starting beyond about half a centimeter from the scalp. If the hair has already been permed or straightened, only apply to new regrowth
• Use a timer, the application time must be counted in the total processing time. Total development time: Extra resistant hair, resistant and normal strengths: 15–20 minutes
• Sensitive strength: 10 – 15 minutes
• Sooth with fingers or side of hand to ensure product is spread through hair, and it remains straight
• Do not leave the reducing agent in contact with the hair for more than 20 minutes or the time determined by the swatch test, otherwise rinse the treated zone
• Do not develop under heat
• Do not pull the hair during application
• Do not leave treated swatches in contact with the skin
• Rinse thoroughly with warm water until complete elimination of the reducing agent. Ensure that the rinse water does not run into the eyes
• Towel dry carefully
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Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)...
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Information
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Sample LookBook Gallery
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